Job Description:
Job Summary:
We are seeking an experienced and highly organized Administrator to oversee the daily operations of a multi-service medical organization providing home health services, licensed group homes, home and community-based services (HCBS) for individuals with developmental disabilities, and long-term care pharmacy services, all regulated by the Arizona Department of Health Services (AZDHS).
The Administrator is responsible for ensuring operational excellence, regulatory compliance, financial stability, and high-quality service delivery across all programs. This role requires strong leadership, regulatory knowledge, and a commitment to person-centered care for vulnerable populations, including individuals with developmental disabilities and complex medical needs.
Key Responsibilities:
Operations & Leadership:
- Oversee daily operations of home health, group homes, HCBS/DD programs, and LTC pharmacy services.
- Ensure all programs operate in compliance with AZDHS, AHCCCS, and other applicable federal, state, and local regulations.
- Develop, implement, and enforce organizational policies, procedures, and quality assurance systems.
- Provide leadership, supervision, and performance management for clinical, administrative, and support staff.
- Foster a culture of accountability, teamwork, and person-centered care.
Regulatory Compliance & Quality Assurance:
- Maintain licensure and readiness for AZDHS surveys, audits, and inspections.
- Ensure compliance with incident reporting, documentation standards, and corrective action plans.
- Oversee quality improvement initiatives and risk management programs.
- Ensure adherence to HCBS Final Rule requirements and DD service standards.
Clinical & Service Oversight:
- Oversee care coordination and service delivery for individuals receiving home health, HCBS/DD, and group home services.
- Ensure individualized service plans (ISPs), care plans, and assessments are developed, implemented, and monitored.
- Coordinate with clinicians, case managers, guardians, and support coordinators.
- Ensure medication management processes align with pharmacy, nursing, and safety regulations.
Financial & Administrative Management:
- Manage budgets, forecasting, and financial performance across programs.
- Monitor billing, reimbursement, and operational expenses to ensure sustainability.
- Allocate resources effectively to support service growth and compliance.
- Participate in strategic planning and program development.
Staff Development & Training:
- Recruit, train, and retain qualified staff.
- Ensure required staff training, certifications, and competencies are maintained.
- Provide ongoing education related to DD services, medication safety, compliance, and client rights.
Stakeholder & Community Relations:
- Serve as a primary liaison with regulatory agencies, vendors, families, guardians, and community partners.
- Support client advocacy, rights protection, and satisfaction initiatives.
- Promote ethical practices and client dignity across all programs.
Qualifications & Experience Required:
- Proven administrative or management experience in healthcare, home health, HCBS/DD services, group homes, or long-term care.
- Strong working knowledge of AZDHS regulations, licensure requirements, and compliance standards.
- Experience supervising multidisciplinary teams in a regulated healthcare or social services environment.
- Demonstrated ability to manage budgets and operational performance.
- Strong organizational, leadership, and problem-solving skills.
Preferred:
- Experience working with individuals with developmental disabilities.
- Familiarity with AHCCCS, HCBS waiver services, and DD service models.
- Experience coordinating medication management and working with LTC pharmacy services.
- Background in healthcare administration, social services, nursing, or a related field.
- Prior involvement in survey preparation and regulatory inspections.
Why Join Us?
Join a mission-driven organization dedicated to improving lives through compassionate, compliant, and high-quality care. This role offers the opportunity to lead diverse programs, make a meaningful impact in the DD and healthcare community, and help shape services that support independence, dignity, and quality of life
Job Type: Full-time
Benefits:
- Dental insurance.
- Health insurance.
- Vision insurance.
Application Question(s):
- Where was your last job as an administrator?
Education:
Experience:
- Administrator: 4 years (Preferred).
Shift Availability:
Work Location: In person.